Terms and Conditions
Welcome to Curiokidz, the leading provider of STEM DIY kits. By using our website and purchasing our products, you agree to the following terms and conditions:
- Acceptance of Terms: By accessing or using our website and services, you acknowledge that you have read, understood, and agree to comply with these terms and conditions.
- Payment: We use WooCommerce to facilitate payments for our products. All payment information and transactions are secure and subject to the terms and conditions of WooCommerce.
- Delivery: We aim to deliver your STEM DIY kits promptly, but delivery times may vary based on your location and availability. Please refer to our Shipping Policy for more details.
- Refund and Cancellation: Our Refund and Cancellation Policy outlines the process for requesting refunds and canceling orders. Please review this policy for detailed information.
- Privacy: Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.
- User Responsibilities: You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. Please inform us of any unauthorized access immediately.
- Copyright: All content on our website, including text, images, and product information, is the property of Curiokidz and protected by copyright law.
- Limitation of Liability: Curiokidz is not liable for any direct, indirect, or consequential damages resulting from the use of our products or services.
- Changes to Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
Privacy Policy
At Curiokidz, we are committed to safeguarding your privacy and ensuring the security of your personal information. Our Privacy Policy covers the following key points:
- Information Collection: We collect and store personal and non-personal information to provide you with our services, improve user experience, and for marketing purposes.
- Data Security: We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- Information Sharing: We do not sell, trade, or share your personal information with third parties except as required by law or with your explicit consent.
- Cookies: Our website uses cookies to enhance user experience and provide personalized content. You can manage cookie preferences in your browser settings.
- Children’s Privacy: We are committed to protecting the privacy of children. Our products and services are not intended for individuals under 13 years of age.
Refund & Cancellation Policy
Our Refund and Cancellation Policy outlines the procedures for requesting refunds and canceling orders. It covers the following aspects:
- Refund Eligibility: We offer 100% refunds for products that are damaged, defective, or not as described. You must initiate a refund request within 5-7 days of purchase.
- Cancellation: You can cancel an order before it has been shipped. We will refund the full amount if the order is canceled before delivery.
- Refund Processing: Refunds will be processed within a 3-5 business days and will be issued in the original form of payment.
- Contact Information: If you have any questions or need assistance with refunds or cancellations, please contact info@curiokidz.com or call us at +91 9841294539.